In a fitness world obsessed with movement—running faster, lifting heavier, jumping higher—it can feel counterintuitive to stand still. Yet, some of the most profound strength gains happen when you do not move an inch. You might associate a “good workout” with sweat-drenched clothes and heavy breathing, but what if we…
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Lean service operations are people centred and people driven. However, organisations are generally tactical and reactive when dealing with the human element of lean service operations. They frequently focus on lean tools and techniques, thus overlooking the human element. They might train employees...




